Access Help

UPMC Access Registration for iOS

Below is step by step instructions for Registering for UPMC Access on iOS 6.1 and higher: (Your screen may look different)

How can I check what version of iOS I have. Click here

1. Install Citrix Receiver from the App Store via the following link: Apple Citrix Receiver for iOS

2. Visit this link from Safari on the iOS device

3. Citrix Receiver will open, select Add Account:

Add Account

4. In the username field, Enter your UPMC network username, select Save:

Do not enter a password at this time

enter credentials

5. Select Import New Certificate:

select certificate

6. Complete Certificate screen as follows, select Next:

complete certificate

7. Choose "First time user? Enroll Here":


8. Enter your UPMC network username, select Submit:

enter username

9. Select from the list of registration methods and select Submit:

select registration

10. Enter the code you received and select Submit:

enter code

11. Login using your UPMC network password and select Submit:


12. The client certificate will install into Receiver:

certificate install

13. Enter your UPMC network name, password, and domain, select OK:

enter password

14. Make sure that the Certificate Issued To: your username is checked, select Next:

check certificate

15. The next screen you will be prompted for your UPMC password. Enter your password and hit Go


16. As stated click the + to choose what Icons you would like to see

Application select

17. To add the application click the + next to the application. The application will then load on the Main Application Screen.

list of applications

For more information about how to configure or use Receiver on your iOS device. Click Here.

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