UPMC Access Help Center

What is UPMC Access?

UPMC Access improves the remote access experience with state-of-the-art technology for improved performance and support.

Notice: "Windows XP and older" and "Mac OSX 10.7 (Lion) and older" are not supported for UPMC Access.

If you are receiving an "Error 61" message, please upgrade Citrix Receiver from the "Installation Files" link below.

Choose the link below which best describes what you would like to do:

1st Time enrolling this device

Troubleshooting Documents

Installation Files


Remote Assistance Click here when asked by UPMC Support

Server Name